Frequently Asked Questions

  • Individual sessions are $160 for 50 minutes.

  • Yes! I'm currently welcoming new clients in British Columbia and Ontario. You're welcome to book a free 15-minute consultation to see if we're a good fit.

  • I don't direct bill, but therapy with a Registered Psychotherapist is covered under most extended health benefit plans. I recommend checking your plan before your first session — look for "counselling" or "registered psychotherapist" in your coverage details. I provide receipts after each session for you to submit.

  • You can reach us anytime via our contact page or email (jordanne.psychotherapy@gmail.com). We aim to respond quickly—usually within one business day.

  • I ask for at least 24 hours' notice if you need to cancel or reschedule. Late cancellations or missed appointments are charged the full session fee.

  • Yes. What you share in sessions stays between us. The only exceptions are situations where there's a risk of serious harm to you or someone else, or where disclosure is required by law. I'll explain these limits fully in our first session and welcome any questions!